Privacy Policy for Comedy Hall Pattaya
Effective Date: 01/09/2025
At Comedy Hall Pattaya (“we”, “us”, “our”), your privacy and data protection are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make purchases through our online shop, or otherwise interact with us. By using our services, you agree to the practices described here.
1. Information We Collect
a. Personal Data
When you make a reservation, purchase products from our online shop, contact us, or subscribe to our newsletter, we may collect the following personal information:
- Name
- Email address
- Telephone number
- Billing and delivery address
- Payment details (processed securely via third-party providers)
b. Website Usage Data
We collect technical information automatically via cookies and similar technologies, including:
- IP address
- Browser type and version
- Device details
- Date and time of your visit
- Pages visited and browsing behaviour
c. Customer Data via WooCommerce
When you shop on our website using WooCommerce, we record purchase details, transaction history, and communication related to your orders.
d. Video Content Interaction
When accessing streaming video content provided through third-party services, data relating to your viewing activity may be collected and processed by those services.
2. How We Use Your Data
We process your data to:
- Fulfil your transactions, reservations, and orders
- Manage your account and preferences
- Send updates, offers, and relevant notifications (you can opt out at any time)
- Analyse website traffic and improve our site via Google Analytics
- Provide access to video content through third-party streaming services
- Respond to your enquiries and offer customer support
- Comply with legal obligations
3. Sharing Your Data
a. Third-Party Service Providers
Your payment details are handled securely by third-party payment providers; we do not process payments directly.
We may share your data with trusted third parties for delivery, marketing, analytics, or security reasons.
b. Video Streaming and Analytics
Video streaming is conducted via third-party services; their privacy policies govern your interactions with their platforms.
Google Analytics is used to monitor website traffic; you may opt out of cookies via your browser settings.
c. Legal Requirements
We may share your data where required by law or if necessary to protect our rights or comply with legal proceedings.
4. Data Security
We adopt appropriate security measures, such as secure servers, encryption, and access controls, to protect your data from unauthorised access, alteration, loss, or disclosure.
5. Your Rights
You have rights over your personal data, including the right to:
- Access, update or request the deletion of your data
- Withdraw consent at any time
- Data portability rights
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at:
Email: comedyhallpattaya@gmail.com
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve website functionality and gather analytical data. You can manage your cookie preferences through your browser’s settings.
7. External Links
Our website may contain links to third-party websites, including streaming and payment services. We are not responsible for their privacy policies or data handling practices.
8. Children’s Privacy
Our services are not aimed at children under the age of 13, and we do not knowingly collect personal data from minors.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
10. Changes to This Privacy Policy
This policy may be updated periodically. Changes will be posted on this page, with the revised date. You are advised to review this page regularly.
11. Contact Details
For questions about this Privacy Policy or to exercise your data rights, please contact us at:
Company: Comedy Hall
Owner & Main Contact: Munda Wolfgang
Email: comedyhallpattaya@gmail.com
Legal Notice:
This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), where relevant, and with UK data protection legislation. We are committed to protecting your privacy and ensuring transparent data handling.